myr88b Privacy Policy

This Privacy Policy is published and managed by myr88b ("we", "myr88b", or "platform"). This document describes our practices regarding the collection, use, storage, disclosure and protection of your personal information when you use the myr88b website and all related services. By registering an account or continuing to use our platform, you agree to the terms stated in this Privacy Policy. If you do not agree with any provision herein, please stop using our services and contact us to request account deletion.

1. Information We Collect

myr88b collects various categories of information to ensure our services operate securely, comply with regulatory requirements and meet the needs of our members. These categories are as follows:

Personal Identification Information:

• Full name as stated on your identity card (MyKad) or passport
• Identity card number or passport number
• Date of birth for age verification (21+)
• Current residential address
• Active mobile phone number
• Valid email address

Financial Information:

• Bank account details registered for deposit and withdrawal purposes
• E-wallet information (Touch 'n Go eWallet, DuitNow, Boost, ShopeePay)
• Deposit and withdrawal transaction records
• Betting history and game activity

Technical Information:

• IP address and approximate location
• Device type, operating system and web browser used
• Platform usage data and access logs
• Cookie information and session identifiers

Communication Information:

• Records of conversations with our customer support team
• Feedback, complaints and any correspondence you send to us

2. Purpose of Data Collection

Every piece of information we collect has a specific and legitimate purpose. myr88b uses your personal information for the following purposes:

• Account Management: Registration, identity verification, password management and login security for your account
• Transaction Processing: Processing deposits and withdrawals through the payment methods provided, including FPX, Touch 'n Go eWallet, DuitNow, Boost, ShopeePay and cryptocurrency
• Regulatory Compliance: Meeting Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements mandated by licensing authorities
• Platform Security: Detecting and preventing fraud, multiple account use, bonus abuse and unauthorised activity
• Service Improvement: Analysing usage patterns to enhance the user experience and introduce new features
• Communication: Sending important information about your account, system updates, changes to terms and responses to support queries
• Marketing (with consent): Informing members who have agreed to receive marketing communications about promotions, bonuses and the latest offers

3. Basis for Data Processing

myr88b processes your personal information based on the following internationally recognised grounds:

• Consent: When you register an account and agree to the Terms & Conditions and this Privacy Policy, you provide consent for the relevant data processing
• Contract Performance: Processing necessary to provide the services you have requested — including deposit processing, withdrawals and betting management
• Legitimate Interests: Processing necessary for legitimate business interests such as fraud prevention, system security and service improvement
• Legal Obligation: Processing required by applicable laws or regulations, including licensing requirements and regulatory reporting

4. Information Sharing

myr88b handles your information with care. We do not sell or transfer your personal data to outside parties for their own commercial gain. However, there are certain circumstances where disclosure of information is necessary:

• Payment Service Providers: Transaction information that must be shared with payment processors, banks or e-wallet providers to complete your financial transactions
• Game Software Providers: Minimum technical information required by game platform providers to ensure game functions operate correctly
• Regulatory Authorities: Information required by licensing authorities, anti-money laundering bodies or law enforcement agencies based on court orders or valid legal obligations
• Auditors and Professional Advisers: Law firms, accountants or auditors bound by professional confidentiality obligations

5. Data Storage and Security

myr88b uses secure server infrastructure that meets industry standards to store your personal information. The security measures we implement include:

• Data encryption during transmission using 256-bit SSL/TLS protocols
• Data encryption during storage for sensitive information
• Role-based access control — only staff with a legitimate work need may access your data
• Ongoing security monitoring and regular system audits
• Secure and centralised data backup procedures
• Two-factor authentication for staff access to internal systems

Retention Period: myr88b retains your personal information for as long as your account is active or as long as necessary to provide services. After account closure, we retain certain records for the period required by applicable regulatory and legal requirements, before they are securely deleted.

6. Cookies and Tracking Technologies

myr88b uses cookies and similar tracking technologies to improve the functionality and performance of the platform. The types of cookies we use are:

• Essential Cookies: Required for basic website functions such as login session management, security and navigation. These cookies cannot be disabled without affecting platform functionality
• Performance Cookies: Collect information about how members interact with our platform to help us improve the user experience
• Functional Cookies: Store your preferences such as language, display settings and other options
• Analytics Cookies: Used to understand usage patterns and identify areas that need improvement

You can manage or block cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality and your user experience.

7. Your Rights

As a myr88b member, you hold the following rights regarding your personal information. All requests can be submitted to our support team:

• Right of Access: Request a copy of the personal information we hold about you
• Right of Rectification: Request correction of information that is inaccurate or incomplete
• Right of Erasure: Request deletion of your personal data in certain circumstances, subject to our legal obligations to retain certain records
• Right to Restrict Processing: Request that we limit how we process your data in certain circumstances
• Right to Object: Object to the processing of your data for direct marketing purposes at any time
• Right to Data Portability: Receive your data in a machine-readable format for transfer to another service provider
• Right to Withdraw Consent: Withdraw consent at any time for processing based on consent, without affecting the validity of processing carried out before the withdrawal

8. Children's Privacy and Age Restrictions

myr88b is an online gambling platform restricted to individuals aged 21 years and above only. We do not intentionally collect, store or process personal information from any individual under the age of 21.

As part of our registration and KYC verification process, each applicant is required to verify their age by submitting a valid identity document. If we find that information has been collected from a person under the age of 21, we will immediately take steps to delete that information and close the account in question.

Parents or guardians who find that their child or underage dependent has opened an account at myr88b are encouraged to contact our support team immediately.

9. Third-Party Links

The myr88b platform may contain links to third-party websites or services. This Privacy Policy applies only to the myr88b platform and does not cover the privacy practices of other websites. We encourage you to read the privacy policy of each website you visit separately.

myr88b is not responsible for the content, privacy policies or practices of third-party websites that may be visited through links from our platform.

10. Amendments to the Privacy Policy

myr88b reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or business needs. When significant changes occur:

• We will update the "Last Updated" date at the top of this document
• Notifications will be sent to all members via their registered email or through a prominent notice on the platform
• For changes that materially affect your rights, we will obtain fresh consent before the changes take effect

Continued use of the myr88b platform after the changes take effect will be considered your acceptance of the amended Privacy Policy. If you do not agree with the amendments, you have the right to close your account by contacting our support team.

11. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact our team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the myr88b platform
• Service language: Malay and English

Our team is committed to responding to every privacy-related enquiry promptly. For complex issues, we will provide an initial response while carrying out a thorough investigation.